FAQ

Authenticity Guarantee

ParisLuxuries prides itself on the quality of its merchandise and does not accept or sell counterfeits. Every vintage item has undergone a thorough control check to meet the highest standards of excellence. We guarantee the authenticity and condition of every item sold so that customers can purchase Chanel jewelry, vintage Chanel jewelry, Hermes jewelry, and other luxurious brands with 100% confidence.



Products Condition Ratings

A+ Brand New. Just like from the store. A - Mint Condition. Like new but may be missing tag or label. B+ Great Condition. There are slight signs of wear. B Good Condition. There may be slight discolorations, visible wear, or marks. B- Fair condition. Discolorations, visible wear or other marks. C Well used. Obvious signs of use such as scratches and stains. May be missing pieces.



Payment and Orders

What payment options are accepted?

  • All credit cards.
  • Paypal.
  • Currently Apple Pay is not accepted
When will orders ship?
  • Orders are confirmed same business day after payment is received.
  • Orders are shipped within 1-2 business days via Fedex with tracking number and signature confirmation. Signature confirmation release is available if requested.



Shipping and Returns

Shipping

  • Shipping is free for all jewelry within the continental USA!
  • Shipping will be calculated based on weight and distance for all other product categories.
Returns
  • Please email us for a Return Authorization within 48 hours of delivery. All returns must be completed within 7 business days of receipt per the tracking number.
  • Merchandise that has been used, altered or damaged cannot be returned. If it is discovered that the merchandise has been returned not in the original condition, a refund will not be guaranteed. A percentage of the refund will be taken.
  • Return shipping is at your cost.
  • An undelivered item and/or refused item will result in a 5% restocking fee. Items that are returned due to an incorrect address on the purchase order will be charged a 3%. All fees will be deducted from any refund.
  • For all returns, the original shipping charges are non­refundable.
  • Please note that vintage items are inspected and described as accurately as possible. a difference in opinion on the condition of a vintage item will not qualify for a return.



© 2019 by ParisLuxuries