FAQ
Authenticity Guarantee
Products Condition Ratings
A+ Brand New. Just like from the store.
Payment and Orders
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All credit cards. -
Paypal. -
Currently Apple Pay is not accepted
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Orders are confirmed same business day after payment is received. -
Orders are shipped within 1-2 business days via Fedex with tracking number and signature confirmation. Signature confirmation release is available if requested.
Shipping and Returns
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Shipping is free for all jewelry within the continental USA! -
Shipping will be calculated based on weight and distance for all other product categories.
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Please email us for a Return Authorization within 48 hours of delivery. All returns must be completed within 7 business days of receipt per the tracking number. -
Merchandise that has been used, altered or damaged cannot be returned. If it is discovered that the merchandise has been returned not in the original condition, a refund will not be guaranteed. A percentage of the refund will be taken. -
Return shipping is at your cost. -
An undelivered item and/or refused item will result in a 5% restocking fee. Items that are returned due to an incorrect address on the purchase order will be charged a 3%. All fees will be deducted from any refund. -
For all returns, the original shipping charges are nonrefundable. -
Please note that vintage items are inspected and described as accurately as possible. a difference in opinion on the condition of a vintage item will not qualify for a return.